Getting your new Ghost Cat 3 Bike to you swiftly and safely is our priority. Here’s a detailed guide to our shipping process, ensuring you know exactly what to expect from the moment you place your order.
Local Pickup Option
For customers near Newcastle NSW, we offer free local pickup from our warehouse. If you prefer to collect your Ghost Cat 3 bike in person, please contact us via email in advance. This allows us to prepare your order and provide you with the pickup address and collection time.
Order Processing Time
Once you order your Ghost Cat 3 bike, our team works quickly to process it. Orders are typically processed within 1-3 business days. As soon as your bike ships, you’ll receive a confirmation email containing tracking information, so you can monitor its journey to you.
Shipping Methods and Delivery Estimates
We use standard shipping for all Ghost Cat 3 bikes currently in stock at our local warehouse. You can expect your delivery to arrive within 5-7 business days after shipping. Please remember that delivery times can vary depending on your exact location and any unforeseen circumstances that might affect transit.
Calculating Shipping Costs
Shipping costs for your Ghost Cat 3 bike are calculated at checkout. The final cost will depend on the shipping method selected and your delivery destination. You’ll see the exact shipping cost before finalizing your purchase.
Addressing Delivery Issues
If your Ghost Cat 3 bike hasn’t arrived within the estimated delivery timeframe, please don’t hesitate to contact our customer service team. We’re dedicated to resolving any delivery issues and ensuring you receive your bike as soon as possible.
Risk of Loss During Shipping
The risk of loss or damage to your Ghost Cat 3 bike transfers to you once it is delivered to your specified address. To prevent any complications, please double-check that you provide accurate and complete shipping information when placing your order.
Shipping Destinations
Currently, we only ship Ghost Cat 3 bikes to addresses within Australia. We do not offer international shipping for Ghost Cat 3 bikes at this time.
Get in Touch
If you have any questions or concerns regarding the shipping of your Ghost Cat 3 bike, please feel free to reach out to our customer service team at [email protected]. We’re here to assist you!
Preorder Shipping Times for Ghost Cat Bikes
Preorder times for Ghost Cat 3 bikes can vary based on stock availability. The current estimated wait time for preorders is 4-6 weeks. We understand waiting can be tough, and we promise to keep you informed every step of the way. You’ll receive regular updates on your order status and notifications of any changes. Thank you for your patience – we know you’ll find your new Ghost Cat 3 bike and the community around it well worth the wait!
