During these uncertain times, Peak Cycles and BikeParts.com want to assure our community that we are committed to your cycling needs and safety. We understand the importance of maintaining well-being, and for many, cycling is a crucial part of that. Therefore, we are continuing to operate and provide access to essential Bike Parts And Accessories, albeit with necessary adjustments to ensure the health and safety of our customers and staff.
At our Peak Cycles bike shop in Golden, Colorado, we remain dedicated to serving cyclists with bike repairs and sales. To comply with safety guidelines related to Covid-19, we have temporarily adjusted our in-store operations. Currently, we are unable to welcome customers inside the shop. However, we have established a convenient and safe curbside service. Our team is ready to assist you just outside the shop, where we have set up a table and bike stands. This allows us to bring our wide selection of bike parts and accessories, as well as complete bikes, directly to you for purchase. Our service department is also operating with a focus on safety, providing pick-up and drop-off services for bike repairs right outside the shop. Please note that bike rentals and demos are temporarily suspended as part of our safety measures.
For our online customers, BikeParts.com is functioning at full capacity. Our online store remains open, providing access to a comprehensive inventory of bike parts and accessories. We are working closely with our shipping partners, USPS and Fedex, to ensure timely delivery. While we have experienced minimal delays for most US customers over the past few weeks, we appreciate your patience and understanding should any unforeseen issues arise. For local customers who prefer to order online, we offer convenient will-call order pickup at Peak Cycles. Simply call ahead for curbside pickup, or come to the front door, and we will promptly bring your order of bike parts and accessories to you.
Our priority is to contribute to slowing the spread of Covid-19 and to safeguard our customers, employees, and communities. We believe in the power of cycling for both physical and mental well-being, especially during challenging times. If you have the opportunity to cycle, walk, or hike while adhering to local guidelines, we encourage you to do so. It can be a valuable way to manage stress and anxiety. Furthermore, we urge everyone to stay connected with friends and family, particularly those who may be isolated. Thank you for your continued support, and we wish you health and wellness.
If you have any inquiries, please do not hesitate to email us at [email protected] anytime, or call us at 888-606-1616 during our phone support hours: Monday-Friday 10AM-6PM MST, Saturday 10AM-5 PM MST, closed Sunday.