At usabikers.net, we are committed to offering you the best value, quality, and a wide selection of products, including items you might need for your next adventure or hobby. We understand that sometimes a purchase might not be exactly what you were looking for, and that’s perfectly alright. To ensure you have a worry-free shopping experience, we’ve established a straightforward return policy. Whether you’re considering purchasing a Coleman 200cc Mini Bike or any other product from our website, we want you to be confident in your decision.
For most unused items, we gladly accept returns for a full refund or exchange, excluding shipping fees, within 90 days from the original purchase date. There are a few exceptions and exclusions, which we will detail below, but our general policy is designed with your satisfaction in mind. Refunds are typically issued to the original payment method. However, for in-store returns of web orders, some exclusions may apply, and alternative refund methods might be offered.
Returning Web Orders
If you placed your order online and wish to initiate a return, the quickest way to start the process is to contact our dedicated customer service team. You can reach them at 1-888-626-7576. Our team will guide you through the return or exchange process, answer any questions you might have, and ensure that your return is properly documented. In most cases, you will receive a return authorization, and we will be ready to process your return as soon as we receive the item back.
For added convenience, web orders can also be returned in person at any Camping World retail location. Please ensure the item is in its original packaging and bring your invoice with you. Keep in mind that while shipping charges are non-refundable, returning your web order in-store offers a quick solution. Refunds for web orders processed in-store are generally issued as a GIFT CARD or via MAILED CHECK. Please be aware that some exclusions might apply to this option.
Returning Retail Purchases
For purchases made directly at one of our retail locations, returns are also simple. If you have your original sales receipt, you can return the unused and unopened item for a full refund or exchange. Gift receipts are also accepted, and returns with a gift receipt will receive store credit for the item’s purchase price at the time of the original purchase.
Even if you don’t have your receipt, we can still process a return. In such cases, the refund will be in the form of store merchandise credit, and the refund amount will be based on the lowest price the item was sold for within the last 90 days. For returns without a receipt, we require valid identification, such as a state-issued driver’s license or state ID card. Please note that we reserve the right to limit or refuse returns made without a receipt.
Special Policy for Good Sam Members
We value our Good Sam Members and offer them an extended return privilege. Members in good standing with continuous active membership can return any unused and unopened product purchased on or after February 9, 2018, at any time. To qualify, Good Sam Club membership must be active on the date of product purchase. (Please note that some exclusions apply, which are detailed in the next section).
For any Good Sam Protection Plan purchases, you can easily return them to the store for processing or contact us at 1-888-626-7576 for assistance. If your original purchase was made with a personal check, please be aware that there is a 14-day hold period before the purchase is eligible for return.
Exceptions and Exclusions to Our Return Policy
While we strive to accommodate most returns, there are certain exceptions and exclusions to our policy. These items are non-returnable:
- Outboard motors, trolling motors, EPIRBs, boats, SPOT devices, life rafts, PLBs, Class B AIS, items with expiration dates, custom-made/cut or special-order items, rigging, generators, electronic charts, mattresses, flares, hazardous items, licenses, and gift cards. For these items, if they are proven to be defective, returns or exchanges must be handled directly with the manufacturer.
Certain items have a limited return window of 30 days if they are unopened and unused. These include:
- Electronics, skateboards, bikes, software, bedding, canoes, tents, drones, and kayaks. After 30 days, any returns or exchanges for defective products must be handled directly with the manufacturer.
Please also note the following:
- Clearance and Outlet items are sold “as is” and are not eligible for return at any time.
- Once an item has been installed, it cannot be returned or exchanged. If an installed product becomes defective, please contact the manufacturer directly for warranty service.
- For returns involving promotional discounts: If you return items that were part of a promotional discount, the discount will be prorated. The value of any discount, free product, or gift card received as part of the promotion will be deducted from the refund for the returned items. Items received as free gifts in a promotion can only be exchanged if they are damaged or defective, and only for a direct replacement. Gift cards cannot be exchanged for cash or applied to previous purchases.
We hope this comprehensive overview of our return policy clarifies any questions you may have. At usabikers.net, we are dedicated to ensuring your satisfaction with every purchase, from Coleman 200cc mini bikes to all other products we offer. If you have any further questions, please don’t hesitate to contact our customer service team.
