When I started looking for an electric bike, reliability and warranty were at the top of my list. Features like safety, an upright riding style, Class 2 classification, and integrated lights were also essential. I soon realized that to get the peace of mind of local warranty service, buying from a local bike shop was crucial. My journey led me to discover the E Bike Pedego, and here’s why it became the right choice for me.
I test rode several e-bikes. Some, like the Electra Townie, were appealing but lacked a throttle, a feature I wanted. Others, touted as better deals, seemed plagued with reliability and quality issues. Being someone who can handle basic bike maintenance with a screwdriver and Allen wrench but is far from a bike mechanic, dependability was paramount. A conversation with a local e-bike enthusiast, on his fifth e-bike, solidified my thinking. His experience with four previous, cheaper e-bikes that didn’t last due to high mileage convinced him to invest in a Trek. While more expensive, the Trek offered a solid warranty and support from a local bike store, making him a very satisfied customer. His advice was clear: prioritize a bike supported by a local shop that stands behind their product.
A fantastic local bike shop near me carried brands like Trek, Specialized, Faraday, and Electra, offering the on-site warranty service I was looking for. They were undoubtedly supportive of the bikes they sold. However, none of their offerings combined all the specific features I wanted in one bike, and surprisingly, they weren’t more budget-friendly than the Pedego e bike options I was exploring.
The battery placement on an e-bike was not a deciding factor for me as I planned to add a rear rack anyway. In fact, on my Interceptor, a Pedego e bike model, I find the frame design that elegantly incorporates the battery to be genuinely beautiful. The retro styling might not appeal to everyone, but I personally love it and often receive compliments like, “What a beautiful bike!” Beauty, of course, is subjective. If a more aggressive style and a downtube battery are your preference, Pedego offers models like the Ridge Rider and Conveyer. These might be less commonly seen on the streets, but they are worth considering. Pedego also provides options with mid-drive motors in addition to hub-drive, but after speaking with several bike dealers, I opted for a hub-drive Pedego e bike for its reputation for greater reliability and less wear.
I consistently ride my Pedego e bike over 100 miles per week and have been doing so for nearly two months. My experience has been overwhelmingly positive, and I am extremely happy with my Pedego purchase.
And perhaps one of the most significant advantages is the exceptional local store service. They even offer house calls for service issues! Recently, after a one-hour ride to the store for minor adjustments, the technician who worked on my bike told me, “If you need me to come to your house to fix anything, just let me know.” And this service would be provided at no charge. This level of support is truly invaluable and reinforces my decision to choose a Pedego e bike from a local dealer who genuinely cares about their customers.
