At Beta Bikes, we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how Beta Bikes collects, uses, and protects the information you provide when you interact with our website, usabikers.net. We are committed to maintaining your trust and handling your data with the utmost care.
This policy is subject to updates, so we encourage you to review this page periodically to stay informed about any changes. Your continued use of the usabikers.net website signifies your agreement to the terms of this Privacy Policy.
Information We Collect at Beta Bikes
Beta Bikes may collect various types of information to enhance your experience and provide you with better services. This information can be categorized as follows:
- Personal Identification Information: This includes your name, postal address, email address, and contact details. This information is crucial for order processing, communication, and providing customer support related to Beta Bikes products and services.
- Payment Information: When you make purchases through our website, we collect payment method details to process transactions securely.
- Demographic Information: We may gather demographic data such as your postcode, preferences, and interests to understand our customer base better and tailor our offerings to your needs as a Beta Bikes enthusiast.
- Survey and Offer Information: Occasionally, we may collect information relevant to customer surveys and special offers to improve our services and provide you with relevant promotions related to Beta Bikes.
- Website Usage Data: Through cookies and similar technologies, we collect data about your interactions with our website, including pages visited, traffic patterns, and preferences. This helps us optimize the usabikers.net website for a better user experience for all Beta Bikes users.
How Beta Bikes Uses Collected Information
The information Beta Bikes collects is used for several key purposes, all aimed at improving our services and your experience with Beta Bikes:
- Processing Orders: To efficiently process and fulfill your orders for Beta Bikes products and accessories placed through our webstore.
- Internal Record Keeping: Maintaining accurate internal records to manage customer accounts, track transactions, and improve our overall business operations at Beta Bikes.
- Service and Product Improvement: Analyzing collected data to identify areas for improvement in our Beta Bikes products, services, and website functionality.
- Marketing Communications: Sending promotional emails about new Beta Bikes products, special offers, and relevant updates that we believe you’ll find valuable, using the email address you provide. You have the option to opt out of these communications at any time.
- Market Research: Contacting you for market research purposes to gather feedback and insights that help us better understand customer needs and preferences related to Beta Bikes.
- Website Customization: Using your information to personalize your experience on the usabikers.net website and tailor content to your interests as a Beta Bikes customer.
Security of Your Information at Beta Bikes
Beta Bikes is committed to ensuring the security of your personal information. We have implemented robust physical, electronic, and managerial procedures to protect the information we collect online and prevent unauthorized access or disclosure. These measures are regularly reviewed and updated to maintain the highest standards of data security for our Beta Bikes community.
Cookie Usage on Beta Bikes Website
Like many websites, usabikers.net uses cookies to enhance your browsing experience. Cookies are small files placed on your computer’s hard drive that help analyze web traffic and personalize your interactions with the site.
- Traffic Log Cookies: Beta Bikes uses traffic log cookies to identify which pages are being visited. This data helps us analyze webpage traffic, understand user behavior, and improve our website to better serve the needs of Beta Bikes enthusiasts. We use this information for statistical analysis, and the data is subsequently removed from our systems.
- Personalization and Functionality: Cookies enable our web application to respond to you as an individual, tailoring operations to your needs and preferences based on gathered information.
You have the choice to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. Please note that declining cookies may limit your ability to fully utilize all features of the usabikers.net website.
Links to External Websites
The Beta Bikes website, usabikers.net, may contain links to other websites of interest. However, once you leave our site using these links, please be aware that we do not have control over those external websites. Therefore, Beta Bikes cannot be responsible for the privacy and protection of any information you provide while visiting such sites, and those sites are not governed by this Privacy Policy. We advise you to exercise caution and review the privacy statement applicable to each website you visit.
Controlling Your Personal Information with Beta Bikes
You have control over how Beta Bikes collects and uses your personal information. You can exercise this control in the following ways:
- Direct Marketing Preferences: When filling out forms on our website, you can indicate that you do not want your information used for direct marketing purposes.
- Opt-Out of Marketing Communications: If you have previously agreed to receive direct marketing communications from Beta Bikes, you can change your mind at any time by contacting us via writing or email.
Beta Bikes will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are legally required to do so. We may use your personal information to send you promotional content about third parties that we believe may be of interest to you, but only if you have indicated that you wish to receive such information.
If you believe that any information we hold about you is inaccurate or incomplete, please contact us as soon as possible via writing or email. We will promptly correct any information found to be incorrect to ensure the accuracy of your data with Beta Bikes.
Commitment to Australian Privacy Principles
Beta Motorcycles Australia, the entity behind Beta Bikes, is committed to adhering to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, secure, and dispose of your Personal Information, ensuring your rights are protected under Australian law.
For more information about the Australian Privacy Principles, please visit the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
Understanding Personal and Sensitive Information
- Personal Information: This is defined as information or an opinion that identifies an individual. Examples collected by Beta Bikes include names, addresses, email addresses, and phone numbers.
- Sensitive Information: As defined in the Privacy Act, sensitive information includes details about racial or ethnic origin, political opinions, religious beliefs, health information, etc. Beta Bikes will only use sensitive information for the primary purpose for which it was obtained, a directly related secondary purpose, with your consent, or as required by law.
Third-Party Information Sources
Whenever possible, Beta Bikes collects your Personal Information directly from you. However, in some instances, we may receive information from third parties. In such cases, we take reasonable steps to ensure you are aware of the information provided to us by these third parties and that your privacy is still protected under our policies.
Disclosure of Your Personal Information
Beta Bikes may disclose your Personal Information in the following circumstances:
- With Your Consent: To third parties when you have explicitly consented to the use or disclosure.
- Legal Requirements: When required or authorized by law to disclose information.
Security and Storage of Personal Information
Your Personal Information is stored securely to protect it from misuse, loss, unauthorized access, modification, or disclosure. When Personal Information is no longer needed for its intended purpose, Beta Bikes takes reasonable steps to destroy or de-identify it permanently, although some information may be retained in client files for a minimum of 7 years as per legal and regulatory requirements.
Accessing and Updating Your Information
You have the right to access the Personal Information Beta Bikes holds about you and to request updates or corrections. To access your information, please contact us in writing. Beta Bikes may charge a reasonable administrative fee for providing copies of your Personal Information. To protect your privacy, we may require identification before releasing requested information.
Maintaining Data Quality
Beta Bikes is dedicated to maintaining the quality of your Personal Information, ensuring it is accurate, complete, and up-to-date. If you find any inaccuracies or outdated information, please advise us as soon as possible so we can update our records and continue providing you with quality services related to Beta Bikes.
Policy Updates
This Privacy Policy may be updated periodically, and the latest version will always be available on our website, usabikers.net. We encourage you to review it regularly to stay informed about how Beta Bikes protects your privacy.
Privacy Policy Enquiries and Complaints
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:
1/19 Expansion St, Molendinar QLD 4214
[email protected]
07 3518 4000
