Returning a product can be a hassle, and we at usabikers.net want to make the process as smooth as possible, especially when it comes to your Bike Stealth Bomber. This policy outlines our guidelines for refunds and returns, ensuring you are confident in your purchase.
Understanding Our 14-Day Return Window for Your Bike Stealth Bomber
For most items, including the bike stealth bomber, we offer a 14-day refund policy. If your bike stealth bomber arrives with faults, damage, or missing components, you can return it for a full refund or exchange. This 14-day period begins from the date you receive your bike stealth bomber.
It’s important to note that as the customer, you are responsible for the cost of return shipping. This amount will be deducted from your total refund.
Inspect Your Bike Stealth Bomber Upon Arrival
Before signing for your delivery, please inspect your bike stealth bomber carefully. If possible, unpack and check for any damage. If you cannot unpack it immediately, we strongly recommend taking an unboxing video. This video can be crucial evidence if you need to prove shipping damage later.
Minor cosmetic issues, such as a scratch or chip on the paint of your bike stealth bomber, while unfortunate, do not qualify for a warranty replacement or return once you have signed for the delivery. We may offer a reasonable discount in such cases, but please understand this is handled on a case-by-case basis.
Refund Processing Time for Bike Stealth Bomber Returns
Please be aware that processing refunds for bike stealth bomber returns can take time. It typically takes 3-6 weeks for the returned bike stealth bomber to be shipped back to our supplier. Once we receive and inspect your return, allow an additional 5-7 business days for the refund to be processed.
How to Initiate a Bike Stealth Bomber Return
To start a return for your bike stealth bomber, please email us at [email protected]. In your email, include clear pictures and a detailed description of the issues you are experiencing with your bike stealth bomber.
If your return is approved, we will send you a return shipping label and detailed instructions on how and where to send your package.
Remember, the customer is responsible for all return shipping costs associated with returning your bike stealth bomber.
Eligibility Criteria for Bike Stealth Bomber Refunds
You can return most new, unused items, including the bike stealth bomber, within 14 days of delivery for a refund. This refund will be for the product cost, minus original shipping fees and any restocking or damage fees if applicable. Eligibility for returns always starts from the delivery date, given the nature of our products.
To be eligible for a bike stealth bomber return, it must be unused, with all original tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.
Crucially, you must obtain written approval from Zappscycles before sending back your bike stealth bomber. Returns sent without prior written consent from Zappscycles will not be refunded. You will then be responsible for paying for the bike stealth bomber to be shipped back to you, or you may forfeit the item.
If you have any questions about returning your bike stealth bomber, please contact us at [email protected].
* To be eligible for a return, your bike stealth bomber must be unused and in the same condition you received it.
* It must also be returned in its original packaging.
* We require a receipt or proof of purchase to process your return.
* To be eligible for a refund, the bike stealth bomber must be faulty or damaged upon arrival. We do not offer refunds if you simply change your mind after purchasing a bike stealth bomber.
* If you have not received your bike stealth bomber 90 days after ordering, and you have your order number and proof of purchase, please contact us.
* This refund policy applies to bike stealth bombers purchased at full retail price. * Please note that sale items, including discounted bike stealth bombers, are not eligible for refunds.
