ARCH Motorcycle, co-founded by Keanu Reeves, isn’t just a motorcycle company; it’s a gateway to an unparalleled ownership journey. From the moment you express interest to years down the road, ARCH is committed to providing a client experience as exceptional as their handcrafted machines. Discover what makes owning an ARCH motorcycle a truly unique and immersive experience.
Dedicated ARCH staff assisting a client
Client-Centric Approach: Your Journey with ARCH
At ARCH Motorcycle, customer service transcends the ordinary. Their dedicated client relations team ensures a remarkable experience from your initial inquiry onwards. This hands-on approach extends through every stage, from the bespoke design and build process to the moment you take delivery of your personalized motorcycle. They pride themselves on building lasting relationships with each owner, ensuring every interaction is seamless and satisfying.
An ARCH technician servicing a motorcycle
Unparalleled Maintenance Support for Your ARCH Motorcycle
ARCH Motorcycle provides comprehensive service and maintenance support to keep your prized possession running flawlessly. Owners can choose to have their motorcycles serviced directly at the state-of-the-art factory in Los Angeles, benefiting from the expertise of the technicians who built it. For added convenience, ARCH also connects owners with approved service locations closer to their homes. Furthermore, they assist with shipping logistics, making factory servicing accessible even for owners located further away.
ARCH owners socializing and sharing experiences
Become Part of the ARCH Motorcycle Family
When you become an ARCH owner, you’re not just a customer; you become part of the ARCH family. Throughout the design and build process of your unique motorcycle, you’ll have the opportunity to connect with the ARCH team on a personal level. This sense of community extends beyond the factory, with ARCH owners gaining exclusive access to a private social media platform. This platform fosters connections, allowing owners to plan rides together, discuss upcoming events, and stay updated on the latest ARCH Motorcycle news, creating a vibrant and engaged owner community.
ARCH Owner's Case components laid out
The Personalized Owner’s Case: A Symbol of Exclusivity
Each KRGT-1 owner receives a personalized owner’s case, a testament to the bespoke nature of ARCH motorcycles. This case includes a unique identification plate engraved with the manufacture date, serial number, and owner’s name, alongside a dedicated tool kit and a master ignition key. A beautifully crafted owner’s book, showcasing your design selections, the build process, and professional studio photography of your ARCH Motorcycle, is also included. This attention to detail and personalized touch extends to other ARCH models, ensuring every owner feels truly valued and connected to the brand.
