Alltrade Tools, LLC has announced a safety recall affecting its Kilimanjaro E-Bike Rack Hitch Mounted Platform Carrier. This recall, due to a potential safety defect, involves certain models sold at Costco, Costco.com, and Costco.ca between March 2023 and September 2024. If you own one of these e-bike carriers, it’s crucial to read the following information carefully.
The recalled Kilimanjaro Hitch Mounted E-bike Carrier models are identified by the following Costco Item Numbers and Model Numbers:
| Product: | Kilimanjaro E-Bike Rack Hitch Mounted Platform Carrier |
|---|---|
| Costco Item Numbers: | 2705169, 1666595, 1705169 |
| Model Numbers: | 910572CWT, 910572ECT, 910495CUE, 910495CCF |
Understanding the Safety Issue with Kilimanjaro E-Bike Racks
The reason for this recall is a significant safety concern. These Kilimanjaro hitch mounted e-bike carriers may be susceptible to failure at critical points, including the hitch post, vertical support, and bike carrying platforms. This failure poses a risk of injury and, more alarmingly, could lead to bicycles detaching from the carrier while driving, creating a serious road hazard and increasing the risk of accidents.
The issue stems from stress at key connection points within the e-bike rack. Cracks can develop at these points due to the repeated stress of loading and unloading bikes. This cyclic fatigue can progressively weaken the material over time, potentially leading to structural failure and the detachment of bikes during transit.
Close-up of the Kilimanjaro hitch mounted e-bike carrier, highlighting the hitch post and platform where cracks may form, as part of a safety recall announcement.
Immediate Action for Owners of Recalled E-Bike Carriers
If you own a Kilimanjaro hitch mounted e-bike carrier listed in the recall, you should immediately stop using it. Alltrade Tools urges consumers to return the e-bike rack to Costco for a full refund.
For those seeking more information or assistance regarding this recall, Kilimanjaro support is available to help.
The Kilimanjaro hitch mounted e-bike carrier, showing the full rack system and bikes, to illustrate the recalled product and the potential hazard of bikes detaching during transport.
You can contact Kilimanjaro support by phone Monday through Friday, 12:00 p.m. to 7:30 pm ET at 1-888-526-1372 (USA) or 1-888-449-9608 (Canada). Alternatively, you can reach them via email at [email protected] or visit their website at www.kilimanjarogear.com/recall for further details on this safety recall. Your safety is paramount, and taking immediate action is crucial if you possess one of the affected Kilimanjaro hitch mounted e-bike carriers.
