Welcome to Pro Bike Supply, your go-to destination for all things cycling in Newport Beach, California. We pride ourselves on offering a comprehensive range of services, from expert repairs to helping you find your dream bike. Here are some common questions answered to help you understand what we offer.
Retail Store & Service Department
Our retail store is more than just a shop; it’s a full-service center for all your cycling needs.
Store Hours
You can visit us during the following hours:
- Monday, Tuesday, Thursday, Friday: 10am – 6pm
- Wednesday: 10am – 4pm
- Saturday: 9am – 6pm
- Sunday: Closed
Location
Find us conveniently located in Newport Beach, CA at:
353 Old Newport Blvd.
Appointments & Walk-ins
For efficient and quick service, especially during the week, we recommend booking an appointment.
- Appointments (Monday – Friday): Secure a 1-day turnaround by requesting an appointment through our service request page.
- Walk-ins (Saturdays): Saturdays are dedicated to walk-in services. To ensure same-day service, please arrive early.
- Mid-week Walk-ins: While welcome, please note that mid-week walk-in service turnaround times can vary from 5-10 business days depending on our current workload.
Expert Bike Services
We are equipped to handle a wide array of bike services, ensuring your pro bike performs at its best.
Suspension Service
Yes, we specialize in suspension service! Our expert technicians can work on virtually any suspension system, including advanced models like Fox X2 and Push forks/shocks. For dedicated suspension work, please contact our in-house Suspension Labs department directly at [email protected] to schedule your appointment and ensure you receive specialized pro bike suspension tuning.
Full Range of Repairs
From simple tune-ups to complete suspension overhauls, our service department is capable of performing any repair your bike might need. Our experienced mechanics are dedicated to providing top-notch service for all types of bikes, ensuring your ride is always in peak condition.
Demo Bikes – Try Before You Buy
Want to experience a high-end bike before committing? We offer a fantastic demo program!
Demo Bike Details (Cost, Duration, Deposit)
We typically have 20-40 high-end demo bikes available, depending on the season.
- Cost: $80 for pedal bikes / $100 for e-bikes.
- Duration: Bikes are available for pickup on the morning of your reservation and are not due back until the end of the day the following day, giving you ample time to truly experience the bike.
- Security Deposit: A $4000 security deposit is required upon pickup, authorized via a major credit card. This is just an authorization, so no charge will appear on your statement unless necessary.
Local Trails for Demos
Demo bikes are intended for use on local trails within Orange County only. Approved trail systems include Laguna Wilderness Park, Aliso Woods, San Clemente Single Tracks, Santigo Oaks Regional Park, Water Works, Trabuco Canyon, and San Juan Trail. We are happy to provide trail recommendations to match your riding style. Please note that demos are not permitted at bike parks or outside of Orange County. Trails are about 45 minutes away, so transporting bikes via a rack or truck bed is recommended.
Booking a Demo
Ready to try out a pro bike? Booking a demo is easy!
- Phone: Call us at 855-777-BIKE (2453).
- Email: Email us at [email protected].
- Online Request Form: Use our online request form here.
Bike Consignment Services
Looking to sell your bike? We offer consignment services to help you get it sold.
Consignment Fees
Our consignment fees are straightforward:
- 5%: If you are purchasing another bike from us.
- 20%: If you prefer cash for your sale.
Consignment Bike Availability
While your bike is on consignment, it needs to remain at our shop for easy viewing by potential buyers. Unfortunately, riding your bike is not permitted once it is placed on consignment.
Pricing and Safety Checks
We determine the list price of consignment bikes by referencing recent sales of similar models to ensure competitive and fair pricing. To ensure bikes are appealing to buyers, prices may be adjusted weekly if there is no interest. Importantly, every consignment bike undergoes a comprehensive safety check. We also replace any consumable parts, such as chains, brake pads, and tires, that have less than 50% life remaining, giving buyers confidence in their purchase.
Whether you’re seeking expert service for your current bike, looking to demo a pro bike, or considering consignment, Pro Bike Supply in Newport Beach is here to meet your needs with expertise and a passion for cycling. Contact us today!
