What are the hours for the retail store at Pro Bike Supply?
Our retail store is open to serve you during the following hours:
- Monday, Tuesday, Thursday, Friday: 10am to 6pm
- Wednesday: 10am to 4pm
- Saturday: 9am to 6pm
- Sunday: Closed
Plan your visit to Pro Bike Supply within these hours to explore our wide selection of bikes and accessories or to discuss your service needs with our expert team.
Where is Pro Bike Supply’s retail store located?
You can find our retail store in Newport Beach, California, conveniently situated at:
353 Old Newport Blvd,
Newport Beach, CA.
We are easily accessible for all your pro bike supply needs in the Orange County area. Come visit us!
Is it possible to schedule a service appointment at Pro Bike Supply?
Yes, appointments are required for bike services from Monday to Friday to ensure efficient and quick turnaround times. We recommend requesting an appointment through our service request page here to guarantee a 1-day service turnaround for most repairs. Booking in advance helps us provide you with the best pro bike supply service experience.
Does Pro Bike Supply offer suspension service?
Absolutely! Pro Bike Supply boasts a full-service department capable of handling a comprehensive range of repairs, including specialized suspension work. We are equipped to service virtually any suspension system, including advanced models like Fox X2 and Push forks and shocks. For dedicated suspension services, please contact our in-house Suspension Labs department directly by emailing [email protected] to arrange your appointment. Trust our experts at Pro Bike Supply for all your suspension needs.
Can I bring my bike in for service without an appointment?
For walk-in services, Saturday is the designated day at Pro Bike Supply. We welcome walk-ins on Saturdays, but we advise arriving early in the day to increase the likelihood of your bike being serviced and ready by the end of the day.
Mid-week walk-ins are also accepted; however, please be aware that turnaround times can average between 5 to 10 business days, depending on our current service workload at Pro Bike Supply.
Does Pro Bike Supply offer demo bikes?
Yes! Take advantage of our “try before you buy” program at Pro Bike Supply. We typically have between 20 and 40 high-end demo bikes available, with the exact number varying seasonally. This allows you to test ride a premium bike before making a purchase decision.
What is the cost to demo a bike from Pro Bike Supply?
The demo fees are as follows:
- Pedal Bikes: $80
- E-bikes: $100
Demo bikes are available for pick up on the morning of your reservation and are not due back until the end of the day the following day, giving you ample time to experience the bike. A security deposit of $4000 is required upon pick up, which is processed as an authorization on a major credit card and will not appear as a charge on your statement.
Where are the approved riding locations for demo bikes from Pro Bike Supply?
Demo bikes from Pro Bike Supply are intended for use on local trails only within Orange County. They cannot be transported to bike parks or outside of Orange County. Approved trail systems include:
- Laguna Wilderness Park
- Aliso Woods
- San Clemente Single Tracks
- Santiago Oaks Regional Park
- Water Works
- Trabuco Canyon
- San Juan Trail
These trails are approximately a 45-minute ride from our location, so most riders prefer to transport demo bikes using a quality bike rack or truck bed. Feel free to ask our team for trail recommendations to make the most of your pro bike supply demo experience.
How can I book a demo bike at Pro Bike Supply?
Booking a demo bike is easy. You can reach us through several convenient methods:
- Phone: Call us at 855-777-BIKE (2453)
- Email: Email your request to [email protected]
- Online Request Form: Use our online request form available here.
Contact Pro Bike Supply today to schedule your demo and experience top-tier cycling!
What are Pro Bike Supply’s standard consignment fees?
Our consignment fees are structured to offer you flexibility:
- 5% consignment fee if you are purchasing another bike from Pro Bike Supply.
- 20% consignment fee if you prefer to receive cash for your consigned bike.
Choose the option that best suits your needs when consigning your bike with Pro Bike Supply.
Can I ride my bike while it is on consignment at Pro Bike Supply?
No, bikes listed for sale on consignment must remain at our shop. This allows potential buyers to easily view and assess the bikes during their visit to Pro Bike Supply. This policy ensures a smooth and efficient consignment process.
How does Pro Bike Supply determine the list price for consignment bikes?
To determine the most appropriate list price for consignment bikes, Pro Bike Supply researches recently sold bikes of similar models and conditions. Pricing is set accordingly to reflect current market value. Please be aware that consignment bike prices may be adjusted downwards each week if there is no interest in a particular bike to encourage a sale.
How does Pro Bike Supply ensure the safety of consignment bikes for buyers?
At Pro Bike Supply, safety is paramount. Every consignment bike undergoes a comprehensive safety inspection. Additionally, we replace any consumable parts that have less than 50% of their usable life remaining. This includes components such as chains, brake pads, and tires. This thorough process ensures that every bike purchased from our pro bike supply consignment program is safe and ready to ride.
