When you invest in a Sunday Bmx Bike, you’re not just purchasing a ride; you’re investing in quality and performance. Sunday Bikes stands behind its products, offering warranties to protect your purchase. Understanding the warranty coverage can give you peace of mind and ensure you’re aware of your rights as a Sunday BMX bike owner. This guide breaks down the warranty policies for Sunday BMX bikes, helping you navigate the details and understand what’s covered.
General Warranty Information for Sunday BMX Bikes
Sunday Bikes guarantees that its products are free from defects in both material and workmanship. It’s important to note that this guarantee is exclusively for the original purchaser of the bike. Before taking any action, it’s crucial to contact Sunday Bikes first to discuss any potential warranty issues.
For customers within the USA, if you need to return a product, ensure the freight is prepaid and send it to:
Sunday Bikes – 13502 Pumice Street, Norwalk, CA 90650.
When returning any item, you must include your full name, shipping address (street address), and phone number. After sending your return, please allow 2-3 weeks for replacement delivery.
For international customers who purchased their Sunday BMX bike outside of their local market and require warranty assistance, the product should be returned to the original retail outlet where it was purchased. If you are sending a product for warranty from outside the US and purchased it outside your country, you will be responsible for shipping costs both ways. It’s important to understand that international distributors are not obligated to service products they did not sell. However, in certain situations, you might be able to coordinate with the distributor in your country, but you will need to adhere to their policies.
41-Thermal Warranty: Lifetime Guarantee on Select Sunday BMX Frames and Forks
Sunday Bikes offers a significant warranty on products processed with their renowned 41-Thermal technology. This warranty underscores their confidence in the durability and strength of their 41-Thermal treated frames and forks.
Lifetime Replacement: Sunday Bikes will replace any 41-Thermal processed product at no additional cost if it bends, cracks, or breaks under normal riding conditions. Normal riding conditions are defined as “using the bicycle in a controlled fashion that is within your own capabilities.” This warranty explicitly excludes damage caused by external forces such as collisions with vehicles, natural disasters, or intentional misuse.
Warranty requests are evaluated on a case-by-case basis. Registering your 41-Thermal product guarantees your lifetime warranty coverage. You can register by returning the warranty card included with your product or by completing the online form available on the Sunday Bikes website.
Important Considerations:
- Sunday Bikes reserves the right to replace a damaged product with an alternative model considered to be a suitable replacement.
- The finish of the product is not covered under warranty, and replacements are not guaranteed to be the same color as the original warrantied product.
- Sunday Bikes reserves the right to refuse replacement or offer a replacement at a reduced cost for products damaged outside the scope of “normal riding conditions.”
- Modifying Sunday products in any questionable manner (except for cutting a fork steerer tube or handlebar grip area to size) will void the warranty. Any modifications must be approved by Sunday Bikes and performed by a professional bicycle mechanic.
Complete Bikes Warranty: Limited Coverage for Manufacturing Defects and Components
Sunday Bikes provides a limited warranty for complete bike purchases, which is in place of all other express warranties and is extended only to the original consumer purchaser.
Frame Warranty: Steel frames are warranted against manufacturing defects for 6 months from the original purchase date. A manufacturing defect is defined as a flaw in materials or workmanship as delivered with the product. If a frame fails due to manufacturing defects within this period, it will be replaced with the same or the most compatible frame currently available. To claim a frame replacement, contact the authorized dealer where you purchased the bicycle. The dealer will then initiate a warranty claim with Sunday Bikes on your behalf. Note that frames must be returned for inspection at the customer’s expense, accompanied by the original dated purchase receipt. International customers are responsible for shipping both to and from Sunday USA for warranty claims. Importantly, the fork is not considered part of the frame under this warranty.
Component Warranty: Most non-proprietary components are covered by a limited warranty directly from their respective manufacturers. Consult your authorized dealer for details on component-specific warranty claims. For all other Sunday Bikes proprietary parts, excluding Normal Wear Parts, there is a (90) day warranty against defects in materials or workmanship from the original purchase date. If a part fails during this period, it will be replaced. Initiate claims through an authorized dealer, and ensure all parts are returned for inspection at the customer’s expense, along with the original proof of purchase. International shipping responsibilities are the same as for frame warranties.
Normal Wear Parts Warranty: Parts subject to normal wear and tear, such as grips, tubes, tires, cables, brake shoes, and saddle coverings, have a thirty (30) day limited warranty. Claims for normal wear parts or missing parts must be made within thirty (30) days of purchase. Contact your local authorized dealer for warranty assistance on components.
Aftermarket Frames and Components: Aftermarket frames and components used on Sunday complete bikes retain their original aftermarket sales warranties.
Motoross Warranty: Specialized Warranty for Motoross Frames
The Sunday Motoross frame comes with a lifetime warranty against defects in materials and workmanship for the original purchaser. Any defective frames must be approved by Sunday Bikes before a replacement is provided, and proof of purchase is required.
Crash Replacement Warranty: The Motoross frame also includes a limited “crash replacement” warranty for 3 years from the original purchase date. If the frame bends, cracks, or breaks under normal riding conditions, a replacement frame will be offered to the original purchaser at a reduced cost. This is contingent upon the return of the original frame to Sunday Bikes with valid proof of purchase. Again, normal riding conditions apply, and damage from external forces is not covered.
Sunday Bikes retains the right to refuse replacement for damage outside normal riding conditions or to replace a damaged product with a suitable alternative model. The finish is not covered under warranty. Modifications, unless approved by Sunday Bikes and performed by a professional mechanic (excluding standard adjustments like cutting steerer tubes or handlebar grips), will void the warranty.
General Warranty Exclusions for Sunday BMX Bikes
It’s important to understand what is not covered under Sunday Bikes warranties. Any claims not explicitly mentioned in the warranty statements are void. This includes costs for installation, assembly, and disassembly. The limited warranty does not cover:
- Paint damage or rust.
- Any modifications made to the bicycle.
- Normal wear and tear.
- Improper assembly or maintenance.
- Installation of incompatible parts or accessories.
- Damage or failure due to accident, abuse, misuse, neglect, or theft.
Claims related to these exclusions will not be honored.
Useful Lifecycle and Regular Maintenance of Your Sunday BMX Bike
The lifespan of a BMX bike varies depending on the type of bike, riding conditions, and how well it is maintained. Competitive riding, jumping, downhill racing, trick riding, or riding in severe conditions can significantly shorten the useful lifecycle and are not recommended under warranty terms. Such conditions may lead to unpredictable failures not covered by warranty.
Regular checks by an authorized dealer are crucial for safety and to identify potential issues early, helping to prevent accidents, injury, and premature product wear.
By understanding these warranty terms, you can ensure you are informed about the coverage for your Sunday BMX bike and maintain your investment for years to come. Always consult with your authorized Sunday Bikes dealer for any warranty claims or questions.
